About

Katherine Hall is a Solicitor with over 20 years experience in the legal profession accrued in both the private sector and public sector. Katherine is regulated by the Solicitors Regulatory Authority (SRA) and the Law Society. During her career Katherine has worked in both the private sector and public sector, including a legal 500 Solicitors specialising in local authority work. This strong mix of experience enables Katherine to see all perspectives and the bigger picture, an invaluable skill whichever side she is advising from. Katherine prides herself on providing advice in a personable and pragmatic way.

Charlotte McKay is an independent Planning Lawyer. with over a decade of experience. Charlotte is A fellow of the Chartered Institute of Legal Executives whose members are independently regulated by CILEx Regulation. Charlotte has worked for local authorities and in private practice, including working for a top tier international law firm and a well regarded niche Planning Law firm. Charlotte brings to the table a wealth of experience from all perspectives. Charlotte prides herself on providing expertise in relation to the often complex planning system in a common sense and commercially astute manner.

If you have a planning related enquiry please contact us at info@hallandmckay.co.uk

This firm is authorised and regulated by the Solicitors Regulation Authority – SRA No: 649695. The Authority’s rules can be found at the Law Society.

Unit 41 Batley Enterprise Centre, 513 Bradford Road, Batley, United Kingdom, WF17 8LL.

Registered company number 11317474.

DISCLAIMER

Hall & McKay Limited is aware of the website wwww.hallandmckay.com falsely claiming to be a law firm based in Batley.  The website is not a website for a genuine firm of solicitors and is being investigated.  Neither the website nor the operation to which it refers are lawful nor in any way related to Hall & McKay Limited. 

Hall & McKay Limited is authorised by the SRA and operated by experienced qualified lawyers specialising in planning law.   

COMPLAINTS PROCEDURE

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service, we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues. If you would like to make a formal complaint, then you can read our full complaints procedure. Making a complaint will not affect how we handle your case.

What to do if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint

and

  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Contact details

Visit: www.legalombudsman.org.uk

Call: 0300 555 0333 between 9.00 to 17.00.

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

What to do if you are unhappy with our behaviour

Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority https://www.sra.org.uk/consumers/problems/report-solicitor/

The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.